Support

INKT

A hand-drawn action roguelite where movement is your defense and stillness is your attack.

Common questions

I bought something and it did not appear

Open Settings in the game and tap Restore Purchases. Purchases are tied to your Apple Account, so this works on a new phone too. If it still does not appear, email us with the date of the purchase and we will sort it out.

I want a refund

Refunds are handled by Apple, not by us — we never receive your payment. Request one at reportaproblem.apple.com.

A rewarded ad will not load

Rewarded ads need a working connection, and sometimes no ad is available to show. Nothing in INKT is locked behind watching one: the reward is a bonus, never a requirement. If the button stays unavailable for days on a good connection, let us know.

My progress is gone

Progress is stored on your device only, so deleting the game deletes the save with it, and there is no way to bring it back. Cloud save is on the list for a future update. Purchases are the exception — those live with your Apple Account and come back with Restore Purchases.

The game is in the wrong language

INKT follows your device language and falls back to English. You can change it yourself under Settings → Language.

I found a bug, or I have an idea

Both are welcome at the address above. Bugs: tell us which room and hero you were on, and what happened just before. Ideas get read, and some of them get built.

Privacy

INKT has no accounts and stores your progress on your own device. The full policy is on the privacy page.